Bassetti Logo (White Background)

Legal Notice

Siège Social

4 Avenue Doyen Louis Weil
38000 Grenoble, France
Tel: +33 (0)4 76 23 35 44
Fax: +33 (0)4 76 23 35 49

RCS Grenoble B 384 868 873 00033
Hébergement :

Rue du Puits-Godet 6a
2000 NEUCHATEL (Suisse)


Publisher: Mr. David BASSETTI, manager of the company.

In accordance with the law of January 6, 1978 relating to information technology, files, and freedoms, is registered with the CNIL under number 1089728.

Accessibility Policy

The website complies with the following specifications:

The XHTML code complies with the XHTML 1.0 Strict specification.

Visual Rendering

BASSETTI recommends using Google Chrome or Mozilla Firefox for optimal viewing of its website.


To optimize the printing of content for reading on paper, a style sheet dedicated to this media has been implemented. You can directly use the Print option in your browser to have a print-ready layout.


The visuals appearing on all pages and articles of this site are not contractual.

Any reproduction, representation, or use, in whole or in part, of the elements constituting this site is prohibited without the permission of the publisher.

Some of our illustrations have been duplicated or partially duplicated from Storyset:

Privacy Policy

Article 1 – Preamble

The company BASSETTI-SAS founded in 1992 in Grenoble, with its headquarters at 4 Avenue Doyen Louis Weil, 38000 Grenoble. BASSETTI is the founder of Technical Expertise Management®, which consists of pooling knowledge to ensure the sustainability of knowledge within the company. It also offers consulting and training services to help its clients enhance their expertise by establishing a coherent strategy for knowledge management and expert valorization.

In accordance with the law of January 6, 1978 relating to information technology, files, and freedoms, our website is registered with the CNIL under number 1089728. Therefore, this privacy policy complements this declaration and the legal notices available at the following address: Its purpose is to inform users of our website about how their personal data is collected and processed, their rights, the person responsible for processing personal data, the purposes of the collection, and the duration of retention of their personal data.

Article 2 – Collection of personal data

  1. Collection of personal data

Personal data refers to “any information relating to an identified or identifiable natural person (hereinafter referred to as ‘the user’).” This includes the first name and last name, postal address, email address, telephone number, user’s location data, the address provided by the user when registering for webinars and/or training, when requesting a software demo, etc.

  1. Personal data generated by cookies and trackers

A cookie is a small computer file, a tracker, deposited and read, for example, when visiting a website, reading an email, installing or using software or applications, regardless of the type of device used (computer, smartphone, e-reader, etc.). The use of cookies and trackers is subject to the user’s consent as long as they are not strictly necessary for the operation of the relevant site. The cookies we set up are necessary for the proper functioning of our site and facilitate user navigation.

Article 3 – Processing of personal data

This refers to “any operation or set of operations, whether or not automated, performed on personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, communication by transmission, dissemination, or any other form of making available, alignment or combination, restriction, erasure, or destruction” (Article 4.2).

Our website minimizes and restricts the collection of personal data for purposes strictly related to our activity. Your personal data is primarily collected and processed following your request or possibly as part of an already established business relationship.

Purposes of processing your personal data?

The data collected through the use of our website are processed for the following purposes:

  • Providing a free demonstration of our software solution;
  • Managing registrations for webinars and training offered by BASSETTI Group;
  • Sending newsletters and commercial solicitations;
  • Developing statistics and measurement of service usage;
  • Enhancing our understanding of the user’s preferences in order to improve their experience with the services, provided that the user checks the box expressing their acceptance, as provided for this purpose, during their request.

During the request on our website, the user will be informed whether certain data must be provided or if it is optional. The data marked with an asterisk (*) within the request form are mandatory. Failure to provide such data will result in the request not being processed by the relevant service.

2. User consent on our website

Certain data processing activities require prior consent from the user in accordance with Article 6 of the regulation on the protection of personal data.

By checking the consent box located at the bottom of the request form, you agree that BASSETTI Group may use your data, such as your name, email address, postal address, phone number, information related to your professional life, information related to your request, and, if applicable, your CV and cover letter (for job applicants) in order to process your request.

By also clicking “accept all cookies” during your navigation, you authorize BASSETTI Group to process your data, including your browsing history, visit frequency, logs, your experience on the site, etc.

Article 4 –Compliance with the principles established by the regulation.

In accordance with the provisions of Article 5 of the European Regulation 2016/679 known as the “GDPR,” the collection and processing of your data on our website adhere to the following principles:

  • Lawfulness, fairness, and transparency:  Data can only be collected and processed with your consent.
  • Limited purposes:  The collection and processing of data are carried out to fulfill specific objectives defined in our service contracts or in response to your request.
  • Minimization of data collection and processing: Only data necessary for the proper execution of the objectives pursued by BASSETTI Group are collected.
  • Limited retention of data:  Data is retained in accordance with the requirements of the General Data Protection Regulation, namely 13 months for connection data generated by cookies and 36 months for customer personal data.
  • Availability, integrity, and confidentiality of personal data:   BASSETTI Group is committed to ensuring the integrity, availability, and confidentiality of the collected data. Therefore, we implement appropriate measures to ensure the confidentiality and security of your personal data, preventing their damage, erasure, or unauthorized access by third parties. Access to your personal data is strictly limited to our staff, particularly to the department responsible for the processing.

Article 5 – User Rights on Our Website

In accordance with applicable regulations, you have the right to access and rectify your data, as well as the right to request its erasure, object to its processing, and obtain its restriction or portability, to the extent applicable. You can also object to the use of your data for the purpose of profiling you as a customer or visitor. These rights can be exercised directly with BASSETTI Group by email at or by postal mail to 4 avenue Doyen Louis Weil, Grenoble, 38000, France.

Furthermore, you can request at any time to no longer receive communications regarding our offers, news, and events by using the hyperlink provided for this purpose in every email we send you.

To allow BASSETTI Group to process your request, you are required to provide proof of your identity, including your first name, last name, email address, and if necessary, proof of identity. BASSETTI Group will respond to the user within a maximum period of 30 (thirty) days, unless there are exceptional circumstances.

Article 6 – Sharing of Personal Data with Third Parties

The personal data collected by our website is not transmitted to any third parties and is only processed by BASSETTI Group strictly within the confines of the company to fulfill your requests and develop our business activities.

However, in the context of a collaboration, it may be necessary to transmit data to subcontractors in a strictly regulated framework under the GDPR. These subcontractors are bound by confidentiality obligations and can only use your data in compliance with our contractual provisions and applicable laws.

Outside of the cases stated above, we commit not to sell, rent, transfer, or grant access to your data to third parties without your prior consent, unless compelled to do so by a legitimate reason (legal obligation, fraud prevention or detection, exercise of defense rights, etc.).

Article 7 – Tracking Cookies Management

  1.  Traces

Internet browsing is only partially anonymous. Indeed, each machine on the network can, in certain cases, be identified by an IP address. When you connect to a server, it records your IP address and can identify your origin (.fr, .net, .be, etc.), your browsing path on the website, the files you have requested, and the links that led you to the site. This information is recorded in a file (log) that contains all connections to the server.

As for us, we use this data to analyze website statistics, files that could not be loaded, files that interest visitors and those that do not, as well as the website’s ranking in search engines and directories. The purpose is not to track you or gather this type of information to bombard you with marketing proposals, but rather to manage the quality of the site, detect malfunctions, and also understand your expectations.

In summary, this data serves us to improve the site on one hand, and increase and understand its traffic on the other hand.

2. Cookies tiers / Google analytics

We also utilize services provided by Google. The data generated by cookies regarding your use of the website (including your IP address) will be transmitted to and stored by Google on servers located in Europe. Google will use this information to evaluate your use of the website, compile reports on website activity for website operators, and provide other services related to website activity and internet usage.

Google may also disclose this data to third parties when required by law or when those third parties process the data on behalf of Google. Google will not associate your IP address with any other data held by Google.

You can disable the use of cookies by refusing to accept them during your browsing. By clicking “Accept cookies” while browsing our website, you acknowledge that you have read and understood this privacy policy and agree to the conditions regarding the collection and processing of your personal data. However, you have the option to refuse cookies or customize your preferences during your browsing session.

In any case, we comply with the provisions set forth by the regulation, in light of Article 5 of the “ePrivacy” Directive and Article 94 of the GDPR, which refers to the definition and conditions provided in Articles 4(11) and 7 of the GDPR, namely: “Prior consent from the user must be obtained before storing information on their terminal device or accessing information already stored on it, unless these actions are strictly necessary for the provision of a service explicitly requested by the user or have the exclusive purpose of enabling or facilitating electronic communication…”

Article 8 – Retention Period of Personal Data

The data used for sending communications related to offers, news, and events offered by BASSETTI Group will be retained for a period of three (3) years from their collection or the user’s last contact with BASSETTI Group. At the end of this period, BASSETTI Group may contact you to inquire if you wish to continue receiving our communications regarding offers, news, and events. Your data will also be promptly destroyed upon your request for unsubscribing.

Furthermore, the connection logs collected, subject to your consent, as part of the cookies and other trackers implemented on our website, will be retained in accordance with applicable regulations for a period not exceeding thirteen (13) months. To learn more about cookies and trackers, please visit the CNIL website:

Article 9 – Conditions for Modifying the Privacy Policy

This privacy policy can be accessed at any time by clicking on the personal data policy link at the bottom of our website.

BASSETTI Group reserves the right to modify it to ensure compliance with current regulations. Therefore, you are encouraged to regularly consult this privacy policy to stay informed of the latest changes made to it.

Please note that the last update of this privacy policy was made on: 15/03/2021.